Returns + Exchanges


Mirella Sementilli Wigs does not process any refunds or exchanges in partial or full. All sales are final. The customer of the Mirella Sementilli Wig must take full responsibility for issues pertaining to uncontrollable colouring processes. Any changes made to the wig should be patch tested. It is highly recommended that you seek professional advice when customizing your wig. Mirella Sementilli Wigs is not liable for any styling errors.

Mirella Sementilli Wigs prides itself on its quality control procedures and standards that have been set to help exceed customer expectations. Prior to shipping, all products are checked to ensure that they meet the company’s maximum standards. If a product is found to have a manufacturer defect upon receipt, Mirella Sementilli Wigs will review the particular case and potentially issue a replacement. It is important to note that these issues are dealt with on a case by case basis.

Allergy Alert

Mirella Sementilli Wigs may carry products that contain ingredients that can irritate the skin and cause allergic reactions. Any products purchased through the website should be used as directed. Customer skin, health conditions and body may react differently to any product and its components. 

Mirella Sementilli Wigs is not responsible if such a reaction is to occur as a result of a consumer using any products such as wigs, clips, plastic polyurethane, mesh, grips, hair colour, cleansers, electronics, shampoos, conditioners, tools, packaging or plastic wrapping. Mirella Sementili Wigs is not liable for any reaction including redness, scaling, rashes, sickness, long term effects, itching, burning, soreness, blisters, watery eyes, irritation, death, the need for medication, therapy or similar effects. If a reaction develops or you are facing sensitivity due to any Mirella Sementilli product, stop using it immediately and consult a physician.

Always test the product on a small area before using it in its entirety.