The following are the terms and conditions that constitute our Shipping Policy.
All shipments are made to the address specified by the buyer. Mirella Sementilli Wigs is not responsible for any delivery delays or faults as a result of misinformation. The buyer should assume all risk of loss in shipping and all liability damage. Mirella Sementilli is not responsible for notifying customers of any delays, weather related damages, or situations in which a package is lost or stolen. If shipment is lost or damaged in transit, the customer is responsible for filing a claim with the shipping company. It is the responsibility of the customer to have the package sent to an address that is safe and reliable.
For International orders, Mirella Sementilli is not responsible for any custom fees, shipping fees incurred or delays related to customs. Customs, duties and taxes that are applied at the time of delivery are beyond our control.
For any dispute on charges with a credit card company, the shipping tracking number and/or good(s) received will be proof of purchase.
Shipment Processing Time
All orders are processed within 7-10 business days after order placement. Delivery times will vary depending on your location and the shipping method you select. Orders are shipped from Toronto, Canada. Orders are not shipped or delivered on weekends or holidays.
Items are shipped by Canada Post and US Postal Service.
Estimated Delivery Time
2 - 4 business days*
US Postal Service
5 - 10 business days within the US**
*estimated time it will take Canada Post to deliver to you from the date they receive it.
**estimated time it will take US Post to deliver to you from the date they receive it.
Shipment Confirmation and Tracking
Once your order has been shipped from Mirella Sementilli WIgs, you can expect to receive an email confirmation of your shipment. You will also receive your tracking number(s) which will be active soon after.
International Shipping Policy
We currently do not ship outside of Canada and the United States.